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FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@womanblush.com

  1. Do I need to have an account to order?

No, you can also place an order as a guest. But, there are some perks if you have an account with us:

  • Quick checkout process
  • Easily view your order status and order history
  • Receive updates detailing our new releases and special promotions
  1. What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.

  1. How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

  1. Are there any exchange rates?

All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

  1. How do I set my shipping address?

Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter "?" to "c".

  1. Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.

  1. How long does shipping take & how can I track my package?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-4 weeks for your order to arrive at the USA (varies from product to product). Other countries can take an estimated 1-5 weeks (varies from product to product) due to distance travelling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates. We are not responsible for delays caused by the customs department in your country.

  1. What Do I Do If I Have Missing Items In My Order?

If something is still missing, please contact us immediately at support@womanblush.com

  1. Where do you ship from?

We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

  1. How long will it take to receive a tracking number?

It will take usually between 2-5 business days.

  1. Where can I place an order from?

You can place an order from any country, we ship Worldwide.

  1. Is shipping really FREE?
    Yes, shipping is Free Worldwide on most items.
  1. Where is your company located?

We have an office in the beautiful country: India; Supply warehouses in USA; High-Quality vendor contacts in China.

  1. Which currency will I be charged in?

We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

  1. Will I receive a confirmation number when I place my order?

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

  1. Who can I contact if I have a problem with my order?

All inquiries can be forwarded to support@womanblush.com

  1. If I enter my email address will you sell my information?

We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

  1. Will, I (the customer) have to pay customs?

For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.

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